Shipping policy

Shipping Policy

At Camp IQ, we aim to deliver your order quickly and reliably across Australia.

Order Processing

Orders are processed within 1–3 business days after payment is received. You will receive a confirmation email once your order has been dispatched.

Shipping Times

Estimated delivery times:

  • Standard Shipping: 3–10 business days
  • Remote Areas: May take longer depending on location

Please note that delivery times are estimates and may vary due to carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the size of your order.

Tracking

Once your order has been shipped, you will receive a tracking number via email to monitor your delivery.

Delays

While we aim to meet all delivery timeframes, delays may occur due to factors outside our control (e.g. courier delays, weather, peak periods).

Incorrect Address

Please ensure your shipping details are correct. Camp IQ is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Contact Us

For any shipping enquiries, please contact us at:
📧 sales@campiq.com.au